Track Your Order
Enter your tracking information below to check the status of your Yu Sleep order. You should have received a tracking number via email once your order shipped.
Track Your Package
Enter your tracking number or order number to track your shipment.
🔍 Track Directly with Carriers
If you know which carrier is delivering your package, you can track it directly:
🚚 USPS (United States Postal Service)
Track your package: USPS Tracking →
📦 FedEx
Track your package: FedEx Tracking →
🚛 UPS
Track your package: UPS Tracking →
📧 Can't Find Your Tracking Number?
Your tracking number was sent to the email address you provided at checkout. Check your:
- Inbox for an email from Yu Sleep
- Spam or junk folder
- Promotions tab (if using Gmail)
Still can't find it? Contact us at support@yu-sleep.com with your order number or email, and we'll resend your tracking information.
⏰ Estimated Delivery Times
Once your order ships, typical delivery times are:
- Standard Shipping (FREE): 3-5 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Business days are Monday through Friday, excluding holidays.
❓ Common Tracking Questions
Q: My tracking shows "Label Created" - when will it ship?
A: "Label Created" means we've prepared your package and it's waiting to be picked up by the carrier. It typically ships within 24 hours.
Q: My tracking hasn't updated in days. Is my package lost?
A: Sometimes tracking doesn't update during transit, especially over weekends. If your tracking hasn't updated in 5+ business days, please contact us.
Q: What if my package shows delivered but I didn't receive it?
A: Check with neighbors, building management, or other household members. If still not found, contact us immediately at support@yu-sleep.com.
Q: Can I change my delivery address after shipping?
A: Once shipped, we cannot change the address. However, you may be able to redirect it through the carrier's website. Contact the carrier directly or reach out to us for assistance.
📦 Order Status Meanings
Processing: Your order is being prepared for shipment (0-48 hours after purchase)
Shipped: Your package has left our facility and is on its way to you
In Transit: Your package is moving through the carrier's network
Out for Delivery: Your package is on the truck for delivery today
Delivered: Your package has been successfully delivered
📞 Need Additional Help?
If you're experiencing issues with tracking or delivery, we're here to help!
Contact Customer Support
Email: support@yu-sleep.com
Response Time: Within 24 hours
Please Include: Your order number or tracking number for fastest assistance
📋 Important Reminders
- Tracking numbers are typically emailed within 24-48 hours of placing your order
- Tracking may not show movement for the first 1-2 days after shipping
- Weekend and holiday deliveries may be delayed
- Rural areas may experience slightly longer delivery times
- Signature may be required for some deliveries
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