Returns & Refunds Policy
At Yu Sleep, your satisfaction is our top priority. We stand behind the quality of our products with our industry-leading 60-day money-back guarantee.
🛡️ 60-Day Money-Back Guarantee
Try Yu Sleep completely risk-free for 60 days!
✅ Our Guarantee Promise
We're so confident in Yu Sleep that we offer a 100% satisfaction guarantee. If you're not completely satisfied with your results within 60 days of purchase, we'll give you a full refund - no questions asked!
This means you can try Yu Sleep with complete confidence, knowing that your investment is protected.
📋 How to Request a Refund
Requesting a refund is simple and straightforward. Just follow these easy steps:
Step 1: Contact Our Support Team
Email us at support@yu-sleep.com with your:
- Order number
- Name and email used for purchase
- Brief reason for return (optional but helpful)
Step 2: Return Your Product
Return any unused bottles to the address provided by our support team. You'll receive:
- Return shipping address
- Return authorization number (RMA)
- Instructions for return
Note: You're responsible for return shipping costs.
Step 3: Receive Your Refund
Once we receive your return:
- We'll process your refund within 3-5 business days
- Refund will be issued to your original payment method
- You'll receive email confirmation
Allow 5-10 business days for the refund to appear in your account.
🔍 Refund Policy Details
What's Covered:
- Full refund of product purchase price
- All package sizes (1, 3, or 6 bottles)
- Returns within 60 days of purchase date
- Both opened and unopened bottles
What's Not Covered:
- Return shipping costs
- Original shipping fees (if any)
- Returns after 60 days from purchase
💡 Important Notes
- The 60-day guarantee starts from the date of purchase, not delivery
- You may return both used and unused bottles
- We do not require proof of use or results
- Refunds are processed to the original payment method only
- Free bonus eBooks are yours to keep, even if you request a refund
🔄 Exchanges
We don't offer direct exchanges. If you'd like a different package size:
- Request a refund for your current order
- Place a new order for your preferred package
📦 Damaged or Defective Products
If your product arrives damaged or defective:
- Contact us immediately at support@yu-sleep.com
- Provide photos of the damage
- We'll send a replacement at no charge
- No need to return the damaged product
❓ Frequently Asked Questions
Q: Do I need to return all bottles to get a refund?
A: No, you can keep used bottles and only return unused ones. However, returning all bottles (including used ones) helps us process your refund faster.
Q: What if I'm past the 60-day window?
A: Unfortunately, we can only honor refund requests within 60 days of purchase. Please contact us as soon as possible if you're unsatisfied.
Q: Will I be charged a restocking fee?
A: No! We don't charge any restocking fees. You'll receive a full refund of your product purchase price.
Q: How long does the refund take?
A: Once we receive your return, refunds are processed within 3-5 business days. Allow an additional 5-10 business days for it to appear in your account, depending on your bank.
📞 Need Help?
Have questions about returns or refunds? We're here to help!
Email: support@yu-sleep.com
Response Time: Within 24 hours
✨ We Want You to Succeed
Our goal is your complete satisfaction. If Yu Sleep isn't working for you, we want to make it right. Your health and happiness are what matter most to us.
Remember: You have nothing to lose and everything to gain. Try Yu Sleep risk-free today!
✓ 60-Day Guarantee | ✓ No Questions Asked | ✓ Easy Returns